If you have any issues please email the support team on [email protected] or use the contact form for help.Once you have logged into your Illumicrate account please click on the 'My Subscriptions' tab on the right-hand side menu.
This is how your Account Overview should look:
From this page click on the 'Address & Payment Details' menu option:
Scroll down until you see the 'Manage payment methods' option and click to open this area:
From this page, you can edit your existing payment details or add a new one:
You will see a pop-up box where you can add/edit your payment method. You can adjust the billing address if required by unticking the 'Use [address] as billing address' but please keep the box ticked below to ensure this updates all of your subscriptions to the payment method. Press 'Add payment method' once completed.
Please contact us if you have any issue, you can also email us direct at [email protected]!