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Subscriptions
Monthly subscriptions
5
What subscription options are there?
What do I get inside the monthly box?
What type of books will be in Illumicrate?
When will the monthly themes be announced?
Can I purchase a subscription product without a subscription?
How do Illumicrate subscriptions work?
4
How much does an Illumicrate subscription cost?
How do Illumicrate monthly subscriptions work?
I want to update my address for my subscription - how?
How do I update my payment method?
Skipping, Switching and Cancelling
5
How do I skip a month?
Can I cancel my subscription?
I forgot to skip and my subscription renewed/attempted to renew. Can I still skip?
I have a 3/6 month prepaid subscription, can I still skip?
Can I switch from the full box to book only or vice versa?
Renewals
4
When will my subscription renew?
When is my renewal charged?
My renewal payment has failed, what can I do?
I don't get paid until after the 5th, will I lose my box this month?
Afterlight
3
What is Afterlight and how much is it?
When does Afterlight ship?
What do I get inside the Afterlight box?
Evernight
3
What is Evernight and how much is it?
When does Evernight ship?
What do I get inside an Evernight box?
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