When is the deadline for skipping a month?

Modified on Fri, 29 Aug at 2:35 AM

With all our subscriptions, you can opt to skip a month/theme if it doesn't interest you. Although you can action a skip at any point, the deadline for skipping a month/theme depends on your subscription:

Illumicrate: before the 1st of the month you wish to skip
Afterlight: before the 1st of the month you wish to skip
Evernight: before the 2nd of the month you wish to skip
Starbright: before the 2nd of the month you wish to skip

However, an easier way to remember this is: please action or request any skips before the 1st of the month you wish to skip.

For example, if you wanted to skip September's theme, you would action or request a skip before 1st September.

Please remember that our Support team can be very busy around renewal dates, so allow them as much time as possible if you send in a skip request.

Time Zones

We are a company based in the UK, so please take time zones into consideration when actioning or requesting your skips. If in doubt, here is a useful time zone converter.

Remember!

Click here for how to action a skip within your account.
Click here for our skip limit policy.
If you would like to process a late skip request, please contact Support.
If you need to unskip a month/theme, please contact Support.

Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com!