When is the deadline for skipping a month?

Modified on Mon, 20 Oct at 10:00 AM

With all our subscriptions, you can opt to skip a month/theme if it doesn't interest you. Although you can action a skip at any point, the deadline for skipping a month/theme depends on your subscription: 


Subscription
Skip Deadline
   
Illumicrate
Afterlight
 Illumicrate + Afterlight Book Combo

before the 1st of the month you wish to skip
   
Evernight
Starbright

before the 3rd of the month you wish to skip



However, an easier way to remember this is: please action or request any skips before the 1st of the month you wish to skip. 


  • For example, if you wanted to skip September's theme, you would action or request a skip before 1st September. 


Please remember that our Support team can be very busy around renewal dates, so allow them as much time as possible if you send in a skip request. 


Time Zones

We are a company based in the UK, so please take time zones into consideration when actioning or requesting your skips. If in doubt, here is a useful time zone converter. 


The "Skip Period"

We sometimes have customers apologising that they have missed the "skip period of 1st-5th of the month". This actually doesn't exist, and may be due to some confusion surrounding our renewal datesPlease rest assured that there isn't a skip period per se, only the request to please skip your month/theme before the 1st of the month you wish to skip.



Remember! 



Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com

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