| Subscription | Skip Deadline |
| Illumicrate Afterlight Illumicrate + Afterlight Book Combo | before the 1st of the month you wish to skip |
| Evernight Starbright | before the 3rd of the month you wish to skip |
However, an easier way to remember this is: please action or request any skips before the 1st of the month you wish to skip.
- For example, if you wanted to skip September's theme, you would action or request a skip before 1st September.
Please remember that our Support team can be very busy around renewal dates, so allow them as much time as possible if you send in a skip request.
Time Zones
We are a company based in the UK, so please take time zones into consideration when actioning or requesting your skips. If in doubt, here is a useful time zone converter.
The "Skip Period"
We sometimes have customers apologising that they have missed the "skip period of 1st-5th of the month". This actually doesn't exist, and may be due to some confusion surrounding our renewal dates. Please rest assured that there isn't a skip period per se, only the request to please skip your month/theme before the 1st of the month you wish to skip.
Remember!
- Click here for how to action a skip within your account.
- Click here for our Skip Limit Policy.
- If you would like to process a late skip request, please contact Support.
- If you need to unskip a month/theme, please contact Support.
Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com!
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