Skipping, Switching and Cancelling

How do I skip a month?
It is not possible to skip your first box/book only, but you can skip future months.  If you are a monthly subscriber, you can skip your next order by l...
Wed, 12 Apr, 2023 at 9:28 AM
I have a 3/6 month prepaid subscription, can I still skip?
You cannot skip yourself, but we can skip a month for you! Please email us prior to the the 1st of that month (i.e if you wish to skip May, please email us ...
Tue, 19 Apr, 2022 at 12:12 AM
I forgot to skip and my subscription renewed/attempted to renew. Can I still skip?
Although customers can skip monthly renewals themselves, if you forget to do so before payment is taken, please email us so we can make sure the renewal is ...
Mon, 13 Nov, 2023 at 2:18 PM
Can I cancel my subscription?
We are sorry to see you go! Before you consider cancellation, did you know you can skip a month in your subscription if one isn't of interest to you?  ...
Mon, 10 Jul, 2023 at 6:01 PM
Can I switch from the full box to book only or vice versa?
You can! Subscribers can request we switch their subscription by filling out our customer support form. We may not always have availability for the month yo...
Wed, 27 Apr, 2022 at 2:55 PM
When is the deadline for skipping a month?
For Illumicrate and Afterlight subscribers: The final day a customer can skip a monthly renewal themselves is the last day of the month. The final day a cus...
Thu, 23 Nov, 2023 at 2:20 PM