What is a presale and how does it work?
Presales are early access sales held before a product goes to general sale. This sale is exclusively for those who meet the eligibility criteria, and the l...
Tue, 1 Aug, 2023 at 8:48 AM
Who is eligible for presales?
Presale eligibility varies depending on the type of presale it is; however, the standard eligibility is active subscribers of the genre of the product. If ...
Tue, 1 Aug, 2023 at 10:52 AM
I’m subscribed to Afterlight/Evernight, do I have access to Illumicrate presales?
No, subscribers only have presale access for the products related to the genre of book they subscribe to. 
Tue, 1 Aug, 2023 at 8:49 AM
What defines having an active subscription?
Active subscriptions means that it is set up to renew automatically. This means that if you have a prepaid subscription for three or six months, but it is ...
Tue, 1 Aug, 2023 at 8:49 AM
I’ve just subscribed, please can I get the password for today’s presale?
If we send out waitlist invites on the same day as a presale is occurring, new subscribers are not eligible for this presale. It states in your invite email...
Tue, 1 Aug, 2023 at 8:50 AM
I bought one of your editions second hand, please can I have access to the sequel’s presale?
We can only grant presale access to those who originally purchased products from us. However, we may be able to transfer this access to you if the original...
Tue, 1 Aug, 2023 at 8:50 AM