All of our subscriptions renew at the start of the month or quarter, depending on the genre of subscription you have. You can find a table of all our renewal periods here.
Sometimes we can hold your subscription renewal for a few extra days within a renewals period, but we cannot always guarantee this.
- For example, if you need your Illumicrate Fantasy subscription renewal payment moving from the 1st of the month to the 5th of the month, for a specific month only.
Please note that we cannot move renewal dates on a permanent basis -- so we cannot permanently change your renewal date to, for example, the 4th of each month.
If you need your renewal date moving for a specific instance, please contact Support before the end of your subscription's renewal period.
Remember!
- Click here if your renewal payment has failed.
- You can always find out your next renewal date by logging into your account and selecting the "My subscriptions" tab.
- Click here for how to update your billing address within your subscription.
Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com! Was this article helpful?
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