When will my subscription renew?

Modified on Fri, 22 Aug at 1:12 PM

The renewal date for your subscription depends on which subscription and billing cycle you have. You can check your renewal dates using this table: 


Subscription

Billing Cycle
Renewal Dates
Illumicrate
or
Afterlight
Monthly

1st - 9th of each month


Prepaid (3 months)

1st - 9th of the 1st month in the cycle:
 
Month 1 (starts) 
Month 2
Month 3
Month 1 (renews)


Prepaid (6 months)

1st - 9th of the 1st month in the cycle: 

Month 1 (starts)

Month 2
Month 3
Month 4
Month 5
Month 6
Month 1 (renews)


Evernight
Quarterly

3rd-12th January
3rd-12th April
3rd-12th July
3rd-12th October


Starbright
Quarterly

3rd-12th February
3rd-12th May
3rd-12th August
3rd-12th November




Which Month/Theme is Renewed? 

If your renewal payment is taken within the dates shown above, then it will be for that same month's or quarter's book. For example: 

  • An Afterlight renewal taken on 1st June will be for the June theme. 
  • An Evernight renewal taken on 3rd November will be for the November book. 


Failed Renewals 

Our system automatically retries any failed payments throughout the month. If a renewal payment is taken outside of the dates shown above, then this will cover the next month's or quarter's book. For example: 

  • An Illumicrate renewal taken on 22nd March will be for the April theme. 
  • A Starbright renewal taken on 15th May will be for the August book. 


Click here if your renewal payment has failed.



Remember! 

  • You can always find out your next renewal date by logging into your account and selecting the "My subscriptions" tab. 
  • Click here for how to update your billing address within your subscription.



Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com! 


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