The renewal date for your subscription depends on which subscription and billing cycle you have. You can check your renewal dates using this table:
Subscription | Billing Cycle | Renewal Dates |
Illumicrate or Afterlight | Monthly | 1st - 9th of each month |
Prepaid (3 months) | 1st - 9th of the 1st month in the cycle: Month 1 (starts) Month 2 Month 3 Month 1 (renews) | |
Prepaid (6 months) | 1st - 9th of the 1st month in the cycle: Month 1 (starts) Month 2 Month 3 Month 4 Month 5 Month 6 Month 1 (renews) | |
Evernight | Quarterly | 3rd-12th January 3rd-12th April 3rd-12th July 3rd-12th October |
Starbright | Quarterly | 3rd-12th May 3rd-12th August 3rd-12th November |
Which Month/Theme is Renewed?
If your renewal payment is taken within the dates shown above, then it will be for that same month's or quarter's book. For example:
- An Afterlight renewal taken on 1st June will be for the June theme.
- An Evernight renewal taken on 3rd November will be for the November book.
Failed Renewals
Our system automatically retries any failed payments throughout the month. If a renewal payment is taken outside of the dates shown above, then this will cover the next month's or quarter's book. For example:
- An Illumicrate renewal taken on 22nd March will be for the April theme.
- A Starbright renewal taken on 15th May will be for the August book.
Click here if your renewal payment has failed.
Remember!
- You can always find out your next renewal date by logging into your account and selecting the "My subscriptions" tab.
- Click here for how to update your billing address within your subscription.
Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com!
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