When will my subscription renew?
Our Illumicrate monthly subscriptions renew on the 1st of every month, unless you have a 3 or 6 month subscription in which case they renew on the 1st every...
Wed, 27 Apr, 2022 at 5:21 PM
My renewal payment has failed, what can I do?
Please  log into your account update your payment method for your subscription. Our system will try the renewal payment again once per day over a period of ...
Wed, 1 Jun, 2022 at 10:20 PM
I don't get paid until after the 5th, will I lose my box this month?
Sometimes we are able to hold your boxes for a few extra days, but we can't always guarantee this. Please get in contact with us using our Customer Sup...
Wed, 27 Apr, 2022 at 2:54 PM