Do I need to pay customs charges on my order?

Modified on Fri, 24 Apr at 3:40 PM

If you are an international customer (outside of the UK) purchasing from our UK Illumishop, please be aware that our shipping rates (UK) do not include any customs fees or taxes that may be due within your country.


All customs fees and other taxes are the responsibility of the customer, and we cannot advise as to what these may be for books and/or other products shipped internationally. If you have purchased from the Illumishop and the order is being shipped to an international address, then this will potentially incur customs fees. 


For our US customers, please click here for our latest information regarding the US tariffs.


We do not ship internationally (outside of US/Canada) from our US Illumishop.



Remember! 

  • Click here to see if we ship to your country.
  • Click here to check if your order can be shipped to a PO Box.
  • Click here to check if your order can be shipped to an APO/FPO address or a PSC box. 
  • If you still have concerns, contact Support



Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com


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