Shipping Issues

My tracking hasn’t updated, is there an issue?
For orders shipped from the UK warehouse: It will usually take a couple of working days for the tracking to update if you're outside of the UK/EU. If yo...
Thu, 14 Mar, 2024 at 3:22 PM
I haven't received a tracking email, how can I track my parcel?
Firstly, please check your junk and promotions folders, as tracking emails can often end up there. Orders from our UK warehouse: Our international order...
Wed, 13 Mar, 2024 at 4:51 PM
My tracking says my box has been delivered, but I haven't received it
We're sorry to hear that, we have noticed that sometimes the tracking can be updated before the parcel goes out for delivery. Please check it hasn't...
Thu, 14 Mar, 2024 at 3:25 PM