Shipping Issues

My tracking hasn’t updated, is there an issue?
It will usually take a couple of working days for the tracking to update if you're outside of the UK/EU. If you are in the EU, it may take up to a week ...
Mon, 5 Jun, 2023 at 6:25 PM
I haven't received a tracking email, how can I track my parcel?
Firstly, have you checked your junk/promotions folder?  Our international orders ship in batches and you will only receive a tracking email when your or...
Fri, 2 Jun, 2023 at 4:17 PM
My tracking says my box has been delivered, but I haven't received it
I'm sorry to hear that! Sometimes the tracking can be updated before the parcel goes out for delivery. Please check it hasn't been left with a nei...
Fri, 2 Jun, 2023 at 4:23 PM