Firstly, have you checked your junk/promotions folder? 

Our international orders ship in batches and you will only receive a tracking email when your order ships.

If you are an international customer, you can also always find your tracking information by visiting, and entering your country, the order number found on your address check email, and zip code.

If you are a UK based customer or this still isn't working for you, please fill out our Customer Support form and we can get it re-sent to you.