I'm sorry to hear that! Sometimes the tracking can be updated before the parcel goes out for delivery.
Please check it hasn't been left with a neighbour or in a safe space, and then get in touch with us via our Customer Support Form within 21 days since dispatch.
My tracking says my box has been delivered, but I haven't received it Print
Created by: Illumicrate Operations
Modified on: Tue, 31 Jan, 2023 at 4:39 PM
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