Our Customer Support Team are available to help you with any concerns you have regarding your subscription, orders, or account.
You can contact Support by either:
- completing the online form or
- emailing us at support@illumicrate.com.
If you have already submitted a ticket and are waiting for a response from Support, please try to avoid creating multiple tickets for the same issue as it can slow down our responses and lead to confusion.
If you need to follow up with Support regarding an outstanding issue, please reply to the open ticket thread.
Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com! Was this article helpful?
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