If you have a Shop Pay account, you may encounter this attempting to simplify your log in by sending you a verification code via your mobile phone number.
If you would like to stop Shop Pay logging in to Illumicrate via a verification code sent via text message, you can opt-out of this feature here:
https://shop.app/pay/phone-optout
Please note that Shop Pay is an external application to Illumicrate, so we have no control over its features or services. If you have a question specifically related to Shop Pay, please visit its Help pages at https://help.shop.app/ .
If Your Shop Pay Email Address is Different
Please ensure you log in to your account using your Illumicrate log-in credentials, but if you find yourself with a second account due to Shop Pay creating one under your Shop Pay email address, please do not panic -- just contact Support with both email addresses, and we can merge your accounts.
Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com!
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