Where we can ship to depends on which website you're ordering from, and where you are in the world.
UK Website Orders
If you are ordering from our UK website, our couriers cannot deliver to:
- Military addresses
- US Military off-base housing
If you are placing a UK website order, and live in one of the above, you will need to enter an alternative shipping address during the ordering process.
This currently applies to Illumicrate, Afterlight, Evernight, and Starbright subscriptions, and also any other products that are available on our UK website.
US Website Orders
If you are ordering from our US website, we can deliver to a US Military address, including off-base housing.
This currently applies to Illumicrate, Afterlight, and Evernight subscriptions, and also any other products that are available on our US website.
Click here for our US shipping rates.
Remember!
- Click here to see if we ship to your country. (coming soon!)
- Click here to check if your order can be shipped to a PO Box.
- Because the UK and US websites are on different systems, you may need to log in to both in order to see all of your subscriptions and orders.
- The login matrix can help you find your correct login location. If in doubt, start there.
- If you get stuck, contact Support.
Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com!
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