Can I return my subscription box if I already have the book?

Modified on Wed, 17 Dec at 12:49 PM

All of our subscription boxes contain newly-released books, usually prior to the release date, so the likelihood is that you will not receive a book you already own. 


Sometimes, however, there are exceptions to this, and when this occurs we are unfortunately unable to process a return on your subscription box. 


We do provide a brief summary and content warnings for all of our subscription themes roughly a month in advance. These can be found in our theme announcements on both our website and our social media channels. This is to allow subscribers the option to skip a month/theme if the book is not of interest. 




Remember: 

  • Our theme announcements can be found here
  • If you wish to skip, please action or request any skips before the 1st of the month you wish to skip. 
  • If it is after the 1st of the month and you wish to skip, please contact Support.


Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com! 


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