As we have three different websites from which you can order subscriptions and books -- our UK website, our EU website, and our US website -- you may need to have one account on each to see all of your pre-orders and subscriptions.
Our three websites run on two different systems, so it is completely fine to use the same email address on each site -- this is the preferred way of handling your accounts. Using the same email address across our three websites means that we are better able to locate your account(s) when needed, and, if you're an active subscriber, ensures that the correct presale information will be sent to you.
Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com!
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