Can I have my order shipped to a PO Box or Parcel Locker?

Modified on Fri, 29 Aug at 2:46 AM

Where we can ship to depends on which website you're ordering from, and where you are in the world. 


Most of the couriers we use are happy to deliver to a PO Box for you. On the occasion this isn't possible, you will be contacted by the courier to make alternative arrangements.


Australian Customers
If you are located in Australia, we can only deliver to manned Parcel Locker stations.



USA and Canadian Customers - Subscriptions

If you are located in the USA or Canada, only some of our subscriptions can be delivered to a PO Box: 


Subscription
Shipping to:Can we deliver to a PO Box?
Illumicrate
Afterlight
Evernight
USA or Canada
Yes
StarbrightUSA or Canada
No - please provide a street address



USA and Canadian Customers - Shop Orders

If you are located in the USA or Canada, whether we can deliver to a PO Box depends on which website you're ordering from:


Ordering from our:
Shipping to:Can we deliver to a PO Box?
UK website
USA or Canada
No - please provide a street address
US website
USA or Canada
Yes




Remember! 

  • Click here to see if we ship to your country. (coming soon)
  • Click here to check if your order can be shipped to an APO/FPO address or a PSC box. 
  • Because the UK and US websites are on different systems, you may need to log in to both in order to see all of your subscriptions and orders.
  • The login matrix can help you find your correct login location. If in doubt, start there. 
  • If you get stuck, contact Support




Please contact us if you have any issues, or you can also email us directly at support@illumicrate.com

 

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